I met Casey at a neighbours' open house at Bay Meadows in San Mateo. When it was time for me to sell my condo, I chose to work with Casey because several families in the neighbourhood highly recommended her services.
Casey made the process of selling easy and stress-free. Casey came up with a clear plan and key dates for staging, photo-shoots, listing, open house schedules, etc. Casey also brought a team of professionals to put the plan into action. All my family had to do was to get out of the house for a few days and let Casey's team do the work. I was very impressed with marketing materials Casey's team produced. Aerial view of our neighbourhood, pictures and videos taken inside my condo conveyed the sense of luxury and showed a very desirable place to live in. I had no idea how beautiful my home could be until Casey's interior designer brought out its potential with thoughtfully placed furniture and accent pieces. Casey kept the selling process on track and also kept me updated about the progress at all times. We got our best offer just after the first week on the market. Casey guided me through the negotiation process and helped to get the best price.
Buying a new house with Casey was also a very pleasant experience. Casey was a very good listener. She collected a wish-list from every member of my family to help us synthesise the vision of our dream home. Every step of the buying process, from touring houses on the market to closing the escrow, was well organised. Casey also knows the market very well. She did an excellent job negotiating with the seller's agent and kept the purchase price within our budget.
I would work with Casey again if I ever have to buy or sell a house.
We contacted Tess upon friends' referral. On the day we met, we knew we would be working with her and our search for a realtor was over. We clicked instantly. Her warm and honest attitude along with her professional approach immediately creates an environment full of trust and honesty.
During our search she was very proactive. She quickly got in touch with other agents, piled the information and shared with us adding her personal feedback in such a short time that we could peacefully move forward with the next step. She was constantly on the hunt for houses to show us. To be honest, we were first-time home buyers and inexperienced. We needed her advices and insights. She provided never-ending patience and guidance.
She not only helped us through the buying process but also after it. She knows a lot of good contractors, has good understanding about possible costs and much more. It is such a comforting feeling to know that even now if we get in contact with her, she would find time to help us.
We never thought the home-buying process would be this smooth. Thanks to her and Sternsmith Group we did it in two months. Tess helped us find the right house with the right price at the right place at the right time. We are genuinely indebted and will recommend her to anyone that need a realtor in the Bay Area. To say that Sternsmith Group exceeded our expectations will be a serious understatement.
Christine is a phenomenal agent and I can't recommend her enough! She is an absolute joy to work with and was attentive to my every need. Christine is not only super knowledgeable but also a very shrewd businesswoman -- with her expertise, the first offer I ever made (which was significantly under asking) was promptly accepted. Additionally, I am super type A and can't appreciate Christine enough for her working style: fast, thorough, and always ahead of schedule. I am thrilled with my new condo and will certainly have Christine represent me again when I gear up to purchase a house in a few years.
My husband and I worked with Susan Michal of the Sternsmith Group to purchase our first home in San Mateo and couldn't have had a better experience. We feel so grateful to have had her guidance and expertise throughout the process of finding our home. Her vast knowledge of the Peninsula helped an overwhelming process seem manageable. And her calm demeanor was exactly what we needed. She treated us as if we were family and always kept our best interest in mind. We never could have gotten this house in such a great neighborhood without you and we're so unbelievably happy here. We're planning on sticking around for a while, but if we ever leave, we'll be giving her a call!!
Mary helped us purchase our home in 2014 in the height of multiple offers and bidding wars. While we had been in the bay area a while, she was hugely helpful in educating us on mid peninsula neighborhoods, often taking time to open house with us.
When it was time to sell the home in 2020 due to an out of state move, Mary was truly invaluable to the process. We were able to leave the keys with her and she prepped the house for sale and handled all of the logistics. We listed the house in the midst of COVID's shelter in place and not only did it sell, but over asking with multiple offers. To me, this speaks to Mary's ability to price correctly and adapt to an ever changing situation of regulations. The sale process was handled in that I felt involved, but not in the minutiae. Mary has my forever recommendation as a great agent.
We met Leila at an open house and we are so glad that we did! She helped us find our first home in the crazy peninsula market. She was very responsive throughout the process and knowledgeable about the market. She really took the time to understand what we were looking for in a home and helped us to see many homes across the 2.5 months we were searching. She was great about answering all of the questions we had before, during, and even after our home purchase. We couldn't be happier with the house we ended up buying!