I met Casey at a neighbours' open house at Bay Meadows in San Mateo. When it was time for me to sell my condo, I chose to work with Casey because several families in the neighbourhood highly recommended her services.
Casey made the process of selling easy and stress-free. Casey came up with a clear plan and key dates for staging, photo-shoots, listing, open house schedules, etc. Casey also brought a team of professionals to put the plan into action. All my family had to do was to get out of the house for a few days and let Casey's team do the work. I was very impressed with marketing materials Casey's team produced. Aerial view of our neighbourhood, pictures and videos taken inside my condo conveyed the sense of luxury and showed a very desirable place to live in. I had no idea how beautiful my home could be until Casey's interior designer brought out its potential with thoughtfully placed furniture and accent pieces. Casey kept the selling process on track and also kept me updated about the progress at all times. We got our best offer just after the first week on the market. Casey guided me through the negotiation process and helped to get the best price.
Buying a new house with Casey was also a very pleasant experience. Casey was a very good listener. She collected a wish-list from every member of my family to help us synthesise the vision of our dream home. Every step of the buying process, from touring houses on the market to closing the escrow, was well organised. Casey also knows the market very well. She did an excellent job negotiating with the seller's agent and kept the purchase price within our budget.
I would work with Casey again if I ever have to buy or sell a house.
We contacted Tess upon friends' referral. On the day we met, we knew we would be working with her and our search for a realtor was over. We clicked instantly. Her warm and honest attitude along with her professional approach immediately creates an environment full of trust and honesty.
During our search she was very proactive. She quickly got in touch with other agents, piled the information and shared with us adding her personal feedback in such a short time that we could peacefully move forward with the next step. She was constantly on the hunt for houses to show us. To be honest, we were first-time home buyers and inexperienced. We needed her advices and insights. She provided never-ending patience and guidance.
She not only helped us through the buying process but also after it. She knows a lot of good contractors, has good understanding about possible costs and much more. It is such a comforting feeling to know that even now if we get in contact with her, she would find time to help us.
We never thought the home-buying process would be this smooth. Thanks to her and Sternsmith Group we did it in two months. Tess helped us find the right house with the right price at the right place at the right time. We are genuinely indebted and will recommend her to anyone that need a realtor in the Bay Area. To say that Sternsmith Group exceeded our expectations will be a serious understatement.
Christine was referred to us by a friend. She is really hard working and professional. She listened to our requirements and did not send us irrelevant automated listings. She followed through the whole process and delivered great customer service. After we closed the deal and moved in to the house and ran into some home warranty issues, she also helped us to get the issues fixed. We had very good experience working with Christine and I highly recommend her!
My husband and I worked with Susan Michal of the Sternsmith Group to purchase our first home in San Mateo and couldn't have had a better experience. We feel so grateful to have had her guidance and expertise throughout the process of finding our home. Her vast knowledge of the Peninsula helped an overwhelming process seem manageable. And her calm demeanor was exactly what we needed. She treated us as if we were family and always kept our best interest in mind. We never could have gotten this house in such a great neighborhood without you and we're so unbelievably happy here. We're planning on sticking around for a while, but if we ever leave, we'll be giving her a call!!
Mary has earned my highest recommendation as a Realtor for the professional service and her ability to stay on top of every aspect of the transaction. She has an incredibly dynamic personality for a realtor and it was a joy to work with her. I was initially very nervous about selling my family home after more than 48 years in my neighborhood, but after our initial consultation, I felt that Mary listened more than she spoke and she was able to allay all of my fears and concerns about selling my home, never having sold a house alone before.
Her follow-through and commitment to detail kept me assured that she was on top of everything and I was amazed at how quickly she prepared my home for sale. Mary provided contacts and referrals for every aspect of the selling process and subsequently sold my home within less than a week. She is always upbeat.
She always has a smile on her face, she has such high energy and laid out our next steps in a precise and easy to understand manner.
I consider Mary to be more friend and I cannot express enough how much I appreciate her service, attitude and dedication.
Carleen S. Trares