Top Questions to Ask Before Making an Offer on a Home

Sternsmith Group


By Sternsmith Group

In San Mateo County, the gap between an informed offer and an uninformed one is measurable, sometimes by six figures. Premium neighborhoods like Burlingame Park, Easton Addition, and Burlingame Hills see homes rarely come to market, and when they do, the window to act is short. The buyers who move confidently in this market aren't just the ones with the deepest pockets; they're the ones who've asked the right questions before the offer deadline arrives.

Key Takeaways

  • Understanding a property's condition, history, and pricing context before writing an offer protects you from costly surprises
  • In a market where multiple offers are common, preparation is what gives you leverage
  • Some questions are about the home, others are about the seller's situation; both matter
  • Working with a team that knows these neighborhoods gives you access to information that doesn't always show up in the listing

Questions About the Property Itself

The listing description tells you what the seller wants you to know. Your job (and ours) is to find out what it doesn't say. Older homes throughout Burlingame, San Mateo, and Hillsborough often carry decades of updates, additions, and deferred maintenance that only surface when you start asking directly.

What to ask about the home's condition and history:

  • Has the property had any unpermitted work, and if so, what was it? Unpermitted additions are common on the Peninsula and can complicate financing, resale, and city approval processes
  • What's the age and condition of the roof, HVAC, and plumbing? In older Burlingame and San Mateo homes, these systems can be close to end of life even when the home presents beautifully
  • Has the property had any water intrusion, drainage issues, or foundation work? San Mateo County's hillside and flatland properties each carry distinct risk profiles worth understanding before you're in contract
  • Are there any active HOA disputes, pending special assessments, or litigation attached to the property or the association?

Questions About the Seller's Situation

Price is rarely the only thing a seller is optimizing for, and understanding what else they need can be the difference between a winning offer and a close second. About 30% of transactions in higher-end markets like Burlingame and Hillsborough are all-cash, which means financed buyers who understand a seller's timeline and priorities can compete effectively even without removing financing contingencies.

What to ask about the seller's motivations and timeline:

  • What's the seller's preferred closing date, and is there any flexibility for a leaseback if they need more time?
  • Has the home been on the market before, and if so, why did the previous deal fall through? A prior failed escrow often reveals negotiable terms or condition issues worth knowing about
  • Are there any offers already in play, and what's the timeline for reviewing them?
  • Is the seller open to a pre-inspection before the offer deadline? In San Mateo County, sellers who allow pre-inspections are often signaling confidence in the property's condition

Questions About Pricing and Comparable Sales

San Mateo County's micro-markets move differently from each other; a sale in Baywood doesn't necessarily tell you much about what a home in Burlingame Hills should command. Before writing a number, it's worth understanding exactly what the comps actually support.

What to dig into before landing on a price:

  • What have comparable homes in this specific neighborhood sold for in the last 90 days, not just the last six months? Prices in San Mateo County historically increase in Q1 and Q2, which means older comps can understate current value
  • What's the list-to-sale price ratio for recent transactions in this immediate area? That ratio varies meaningfully between neighborhoods and price bands
  • Is the listing price designed to generate multiple offers, or does it reflect an accurate market value estimate? These two pricing strategies call for very different offer approaches
  • Has the home had any price reductions, and if so, what does that tell you about where the seller's floor actually is?

Questions About the Neighborhood

For buyers coming from outside the Peninsula, local context matters in ways that don't always show up online. Hillsborough, for example, has no commercial zoning; there are no shopping centers or restaurants within city limits. That's a lifestyle reality worth knowing before you fall in love with a property and assume you can walk to coffee.

What to ask about daily life in the neighborhood:

  • What's the walkability situation, and how do residents typically handle errands and dining, especially in more residential communities like Hillsborough?
  • Are there any development projects, road changes, or rezoning discussions underway nearby that could affect the property's setting or value?
  • What do longtime residents say about the neighborhood's character, noise levels, and traffic patterns at different times of day?
  • Is this an area where buyers tend to stay long-term, or do homes turn over more frequently?

FAQs

How competitive are offers right now in San Mateo County?

Very. Around 48% of properties are still selling over the asking price in San Mateo County, down slightly from prior years, but still a strong seller's market, particularly for well-located homes in move-in condition. Coming prepared with answers to the questions above is what separates buyers who win from buyers who keep losing.

Should we waive the inspection contingency to be more competitive?

That depends on the property and your risk tolerance, and it's a conversation we have with every buyer. In some cases, a pre-inspection before the offer date lets you gather the same information without carrying the contingency into the deal. We'll walk you through the trade-offs based on the specific home.

What if the home has unpermitted work — is that a dealbreaker?

Not automatically. It depends on the scope, the city's position, and how it's priced into the deal. We've navigated permitting situations before and can help you understand what you're actually taking on before you commit.

Reach Out to Sternsmith Group Today

The questions you ask before making an offer shape everything that follows: the negotiation, the inspection, the close, and ultimately what you paid relative to what you got. In a market this competitive, preparation isn't optional.

When you're ready to make a move in San Mateo County, reach out to Sternsmith Group. We know these neighborhoods in depth, and we'll make sure you're walking into every offer with the full picture.



Casey Sternsmith

Casey Sternsmith

Founder

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Meet Casey Sternsmith, founding partner of the Sternsmith Group. In business, exceptional service is what matters most to Casey Sternsmith.

With Casey at the helm of the Sternsmith Group, this level of commitment is shared by all members of the group who pride themselves on being excellent listeners with unwavering integrity, and for providing the best advocacy and negotiation skills for their buyers and sellers.

Casey’s philosophy of “love what you do, or do something else” is at the forefront of the entire team, which is evident by their true passion for helping clients achieve their real estate goals.
 
As a leader in real estate marketing, Casey employs tried and true traditional marketing as well as cutting-edge strategies such as social media marketing and professional videos for every home – from small condos to luxury estate properties. Casey’s clients also benefit from her vast personal network as a lifelong resident of the area.
 
As a result, she often achieves unprecedented outcomes for her sellers with quick sales and prices exceeding the list prices. To her buyers, Casey is known for excelling in competitive multiple-offer situations.
 
With more than 10 years of results that speak for themselves, Casey never looks at the process as a transaction, but rather as a personal decision and life choice that impact each and every day of their life. Because of this, a great deal of Casey’s personal business, and the Sternsmith Group’s as a whole, comes from repeat businesses and referrals.
 
Prior to her career in real estate, Casey owned and operated a personal training/Pilates studio in San Mateo where she honed her customer service, management, organization, and marketing skills. Combined with a bachelor’s degree from UC Santa Barbara, all of this proved to be the ideal foundation for her future success in real estate. Casey and her husband have two small children and reside in Hillsborough.
 
Tess Salter

Tess Salter

REALTOR®

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Tess Salter is a top-ranked real estate agent in San Mateo County and a key leader of the Sternsmith Group, known for her exceptional negotiation skills, client-first approach, and record of delivering outstanding results. Tess has helped clients buy and sell homes across San Mateo, Burlingame, Hillsborough, Belmont, San Carlos, Redwood Shores, Redwood City, San Bruno, Millbrae, South San Francisco, Bay Meadows, Menlo Park, and Foster City. She specializes in single-family homes, condominiums, townhomes, luxury estates, and investment properties.

With over 10 years of experience, Tess has sold 71 homes in San Mateo County in 2025 and helped 61 buyers and sellers achieve over $125M in sales in 2024, according to RealTrends. Since 2015, Tess and her partner Casey Sternsmith have closed $1.3B+ in total sales, ranking them among the top 5 agents in San Mateo County and the #1 agents in San Mateo for seven consecutive years.

Tess was recognized by Gentry Magazine as one of the Top 10 Agents Under 40 in 2020, and the Sternsmith Group has been nationally recognized on The Leading 100 for the past seven years, celebrating the top-performing real estate teams in the San Francisco Peninsula.

Tess is known for her expertise in off-market listings, pre-market preparation, luxury marketing strategies, and customized property-specific marketing. She leverages Compass’ advanced technology, social media, and Facebook/Instagram Live tours to maximize exposure and deliver top results. With a strong foundation in finance, accounting, and economics, Tess provides data-driven insights that help clients make strategic real estate decisions.

Outside of real estate, Tess is deeply committed to her community. She served as PARCA Auxiliary President (2024–2025), continues on the PARCA Board (2019–2025), volunteers in Hillsborough schools, served on the West Elementary School Site Council, and chairs the Relay for Life for the American Cancer Society.

With 150+ five-star reviews and a reputation for integrity, responsiveness, and personalized service, Tess Salter and the Sternsmith Group provide exceptional guidance, strategic marketing, and unparalleled support for anyone buying or selling in San Mateo County, Burlingame, Hillsborough, and surrounding Peninsula neighborhoods.

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