From Keys to Curtains: Setting Up Utilities in Your New Home

Sternsmith Group

So, you've found the one. The house of your dreams, the perfect neighborhood, the right amount of space. Congratulations! The excitement is palpable, you're already picturing furniture arrangements and weekend barbecues. But amidst the whirlwind of packing and planning, there's one crucial step that often gets overlooked until the last minute: setting up your utilities. Trust me, you don't want to be standing in your new, empty house in the dark, wondering why the fridge isn't cold. That's why I'm here to tell you: get those utilities sorted before your closing day! 

I know, I know, the to-do list seems a mile long already. But tackling utilities early will save you a world of stress and potential headaches down the line. Imagine this: you close on your house, finally get the keys in your hand, and you're ready to start moving in. But… no electricity. No water. No internet. Suddenly, your dream home feels a lot less dreamy.

Why is setting up utilities before closing so important?

  • Smooth Move-In: Having your utilities connected means you can start moving in and unpacking immediately. No fumbling around in the dark, no worrying about food spoiling without refrigeration. You can get settled in and start enjoying your new home from day one.

  • Avoid Delays: Utility companies often have scheduling backlogs, especially during peak moving seasons. Waiting until after closing could mean days or even weeks without essential services. Pre-planning ensures everything is connected when you need it.

  • Peace of Mind: Moving is stressful enough as it is. Knowing your utilities are taken care of removes one major item from your already overflowing plate. You can focus on the more exciting aspects of moving, like decorating and exploring your new neighborhood.

  • Prevent Potential Issues: Sometimes, the previous homeowner might have outstanding bills or issues with the utility accounts. Getting your own accounts set up early allows you to catch any potential problems and resolve them before they become your responsibility.

So, what utilities should you be thinking about?

This will vary slightly depending on your location, but generally includes:

  • Electricity: Contact your local electric company to establish service at your new address.

  • Gas: If your home uses natural gas for heating, cooking, or other appliances, contact the gas company.

  • Water: Contact your municipal water department to set up water and sewer service.

  • Trash and Recycling: Check with your city or county for their waste management services and schedules.

  • Internet and Cable/Satellite: Schedule installation with your preferred internet and cable/satellite provider. This often requires appointments, so booking early is essential.

Pro Tip: Create a spreadsheet or checklist to keep track of all the utility companies you need to contact, account numbers, and confirmation dates. This will help you stay organized and ensure nothing gets overlooked.

Setting up utilities might seem like a small detail in the grand scheme of buying a house, but it's a crucial step that can make a huge difference in your move-in experience. Don't wait until the last minute! Take the time to get everything set up before closing day, and you'll be well on your way to enjoying a smooth and stress-free transition into your new home.

Happy moving!

Find who you should call in your city from the list below!

Belmont

Water:
Mid-Pen Water District - Start or stop service online or call (650) 591-8941

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900.

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
City of Belmont

Burlingame

Water:
Burlingame Water Division - Start or stop service online or call (650) 558-7210

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900.

Power:
PG&E - Set up online or call 1-877-660-6789

Website
City of Burlingame

Daly City

Water
Daly City Water Service - Start or stop service online or call (650) 991-8082

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
City of Daly City website

Foster City

Water:
Foster City Water Services - Application for Water and Wastewater Service

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900.

Power:
PG&E - Set up online or call 1-877-660-6789

Website
City of Foster City

Hillsborough

Water:
Town of Hillsborough Water Service - Water service application or call (650) 780-7210

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900.

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
Town of Hillsborough

Millbrae

Water:
Millbrae Water and Sewer Service - To start or stop service call 650) 259-2420 (no online option)

Garbage/Recycling:
South San Francisco Scavenger Co., Inc. - Start or stop service call (650) 589-4020

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
City of Millbrae

Redwood City & Redwood Shores

Water:
Redwood City Utility Services - Application for starting utility services or call 650-780-7210

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900.

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
City of Redwood City

San Bruno

Water/Wastewater/Garbage:
San Bruno City Services - Application for Water, Wasterwater, and Garbage Services

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
City of San Bruno

San Carlos

Water:
San Carlos Water Service - Start or stop service online or call (650) 558-7800

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900.

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
City of San Carlos

San Mateo

Water:
San Mateo Water Service - Start or stop service online or call (650) 558-7800

Garbage/Recycling:
Recology - Set up online (click "contact" and then select "inquiry type" of "start new service") or call (650) 595-3900.

Power:
PG&E - Set up online or call 1-877-660-6789

Website:
City of San Mateo

South San Francisco

Water:
Bay Area Water Supply and Conservation Agency Start or stop service online or call (650) 558-7800

Garbage/Recycling:
South San Francisco Scavenger Co., Inc. - Start or stop service call (650) 589-4020

Power:
PG&E - Set up online or call 1-877-660-6789

Website
City of South San Francisco

 

Casey Sternsmith

Casey Sternsmith

Founder

Get to Know Me

Meet Casey Sternsmith, founding partner of the Sternsmith Group. In business, exceptional service is what matters most to Casey Sternsmith.

With Casey at the helm of the Sternsmith Group, this level of commitment is shared by all members of the group who pride themselves on being excellent listeners with unwavering integrity, and for providing the best advocacy and negotiation skills for their buyers and sellers.

Casey’s philosophy of “love what you do, or do something else” is at the forefront of the entire team, which is evident by their true passion for helping clients achieve their real estate goals.
 
As a leader in real estate marketing, Casey employs tried and true traditional marketing as well as cutting-edge strategies such as social media marketing and professional videos for every home – from small condos to luxury estate properties. Casey’s clients also benefit from her vast personal network as a lifelong resident of the area.
 
As a result, she often achieves unprecedented outcomes for her sellers with quick sales and prices exceeding the list prices. To her buyers, Casey is known for excelling in competitive multiple-offer situations.
 
With more than 10 years of results that speak for themselves, Casey never looks at the process as a transaction, but rather as a personal decision and life choice that impact each and every day of their life. Because of this, a great deal of Casey’s personal business, and the Sternsmith Group’s as a whole, comes from repeat businesses and referrals.
 
Prior to her career in real estate, Casey owned and operated a personal training/Pilates studio in San Mateo where she honed her customer service, management, organization, and marketing skills. Combined with a bachelor’s degree from UC Santa Barbara, all of this proved to be the ideal foundation for her future success in real estate. Casey and her husband have two small children and reside in Hillsborough.
 
Tess Salter

Tess Salter

REALTOR®

Get to Know Me

Tess Salter is a top-ranked real estate agent in San Mateo County and a key leader of the Sternsmith Group, known for her exceptional negotiation skills, client-first approach, and record of delivering outstanding results. Tess has helped clients buy and sell homes across San Mateo, Burlingame, Hillsborough, Belmont, San Carlos, Redwood Shores, Redwood City, San Bruno, Millbrae, South San Francisco, Bay Meadows, Menlo Park, and Foster City. She specializes in single-family homes, condominiums, townhomes, luxury estates, and investment properties.

With over 10 years of experience, Tess has sold 71 homes in San Mateo County in 2025 and helped 61 buyers and sellers achieve over $125M in sales in 2024, according to RealTrends. Since 2015, Tess and her partner Casey Sternsmith have closed $1.3B+ in total sales, ranking them among the top 5 agents in San Mateo County and the #1 agents in San Mateo for seven consecutive years.

Tess was recognized by Gentry Magazine as one of the Top 10 Agents Under 40 in 2020, and the Sternsmith Group has been nationally recognized on The Leading 100 for the past seven years, celebrating the top-performing real estate teams in the San Francisco Peninsula.

Tess is known for her expertise in off-market listings, pre-market preparation, luxury marketing strategies, and customized property-specific marketing. She leverages Compass’ advanced technology, social media, and Facebook/Instagram Live tours to maximize exposure and deliver top results. With a strong foundation in finance, accounting, and economics, Tess provides data-driven insights that help clients make strategic real estate decisions.

Outside of real estate, Tess is deeply committed to her community. She served as PARCA Auxiliary President (2024–2025), continues on the PARCA Board (2019–2025), volunteers in Hillsborough schools, served on the West Elementary School Site Council, and chairs the Relay for Life for the American Cancer Society.

With 150+ five-star reviews and a reputation for integrity, responsiveness, and personalized service, Tess Salter and the Sternsmith Group provide exceptional guidance, strategic marketing, and unparalleled support for anyone buying or selling in San Mateo County, Burlingame, Hillsborough, and surrounding Peninsula neighborhoods.

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